Installation and configuration of Wincor-Nixdorf ATM( Procash 200xe & 2050xe)
NCR support
Wincor support
ATM Site Survey
ATM deployment and Repositioning
ATMs Site Installation and configuration
ATM repairs and maintenance Installation and support of ProView (A remote monitoring Software for ATMs)
Installation and maintenance of Windows XP and NT Server.
EMV upgrade (enabling Euro pay Master card and VISA card)
ATMs custodian Training
Provide rapid 2nd Level support to ATMs deployed by the bank
Carefully and critically access a site for power and network feasibility
before site possession
Prepare User Manual, Process Manual, and Technical Documentation of Job area
Generating of ATMs transactions report volume (On-us, Not-on-us & Remote-on-us) weekly and monthly
Backup for other staff in ATM Field Support
Coordination of ATM rollouts (installation) and support (Terminal configurations and integration of ATMs with the FEP,
Front-End Processor Administration and support (Configuration and support for postilion realtime, ATMApp, Postilion Office, hardware routing configurations.